Truck aftermarket special
No OEM or equipment brand can survive without a strong aftermarket and spare parts division. Despite being notoriously difficult to manage, what happens after the initial sale can often determine the strength of a business relationship for the long run.
Fleet maintenance is a main expense for every modern transport business and involves a complex chain of actors often referred to as the ‘aftermarket’.
Just like in the automotive industry, the truck aftermarket is concerned with the manufacturing, re-manufacturing, distribution, retailing and installation of all vehicle parts, chemicals, accessories and equipment after the sale of the vehicle or product by the original equipment manufacturer (OEM). Transport businesses large and small rely on the system to function as smoothly as possible and often expect the OEM or component brand to provide some form of guidance throughout the entire operational life of a vehicle or product.
According to FIGIEFA, the International Federation of Automotive Aftermarket Distributors, there is a special dynamic to the aftermarket, starting with the production and distribution of a replacement part all the way through to a large-scale repair job. Most often, the first link of the aftermarket chain is an Original Equipment Supplier (OES).
Read the full story in the latest edition of Prime Mover - out now!