Queensland-based transport company, Followmont Transport, is celebrating 35 years of operation this month.
Bernie Tobin and Alan Salpietro realised a gap in the market when a rail strike affected newspaper deliveries to regional communities. As a result, they founded Followmont Transport in 1984.
Tobin and Salpietro loaded their only truck and took to the road to ensure Queensland towns remained connected and it was not long before their work ethic was recognised by other multi-national retailers. They quickly established a network that put its customers’ needs first.
Over the years, their commitment to service saw the company evolve from two men and a truck, to becoming Queensland’s largest family-owned transport company.
Currently managed by Bernie Tobin’s son, Mark Tobin, Followmont has over 800 employees, close to 1,000 pieces of equipment, 25-plus depots throughout Queensland and New South Wales as well as 150 local contractors.
Followmont Managing Director, Mark Tobin, said their dedication to providing the best service possible is something that still rings true to the company’s values today.
“It’s been this dedication that has set a precedent for how we operate and why we have achieved so much over the 35 years.
”We form partnerships with our customers and understand what they need to be successful in their business and how we can help them achieve that,” he said.
Bernie Tobin said from the moment they started, they made a promise to their customers.
“If we said we would deliver the freight, we delivered it.
“Integrity is everything and when we shook hands with our customers, they knew we were true to our words,” he said.
Maintaining a family feel across the organisation is the most important factor for Followmont Transport, boasting a tagline of ‘it’s personal, not commercial’.
“Our company was founded on family values and it’s important that legacy is carried on, said Mark Tobin.
“We instil these values in our people and expect our team to deliver the highest level of service.
“We always pull together to get the job done, not one person is more important than the other. When it comes to providing for our customers, every role in our organisation plays a part and we couldn’t do it without supporting each other.
“Our people form a family unit and we have created an environment where they feel a sense of belonging and are committed to each other. Without those values, we couldn’t drive the business forward,” he said.
Followmont has recently made enormous investments in its future with the acquisition of New South Wales–based Towers Transport in 2018, expanding its network to now also reach every New South Wales town.
The strategic move was made to offer additional services to their existing customer base for the benefit of their businesses, and is currently in the process of ramping up further.
(Image L-R: Mark Tobin, Bernie Tobin and Ben Tobin.)