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Prime Mover Magazine

Hino bolsters parts distribution centre

Commercial vehicle manufacturer, Hino Australia, has committed to strengthening its customer service offering by announcing senior appointments to its Parts Distribution Centre (PDC).

With 35 years experience in the truck and automotive industry Peter Michetti returns to the company in the role as PDC Manager.

He will replace Scott Brown per a company statement.

Martin Kraenzel has been appointed to the role of PDC Team Leader, having held similar roles previouly at Hino parent company Toyota Australia.

Hino Australia General Manager Product Support Greg Bleasel said Michetti and Kraenzel brought a wealth of experience to the business as he welcome both to the team.

“Strong sales over the past decade has led to an exponential rise in the number of Hino trucks on the road, which resulted in record parts sales in 2018,” he said.

“In addition, we continue to strongly focus on increasing dealership workshop activity and parts sales through service retention programs such as capped price services for all Hino trucks compliant with Euro 5 emissions regulations,” said Bleasel.

“This increase in parts sales and servicing has a natural flow-on to our PDC, which will be remodelled to accept the growth, and ensure greater efficiencies between Hino Australia and our dealerships.

Hino remains the only truck manufacturer in Australia to offer capped price services to its customers, a program which recognises that the overall cost of ownership is an important part of customers’ decision making process.

Kraenzel replaces the outgoing John Rooney who has retired.

Both men have commenced their new roles.

(Image: Peter Michetti Hino Australia PDC Manager).

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