The best technical staff across the Hino Australia dealer network have competed in the final to determine this year's National Skills Champion.
In its tenth year, the Hino National Skills contest culminated this week with finals involving 18 contestants who had won through over the past four months of qualifying rounds.
Contestants demonstrated their expertise through real-world roleplay scenarios across the Sales, Service and Parts categories.
These were predominantly based on the all-new Hino 500 Series Standard Cab.
Shane Curtain from Sci-Fleet Hino (Sales), Kara Green from Adtrans Hino (Parts) and Mohammed Sharuk, Prestige Hino (Service) were later announced as 2019 National Skills Contest winners.
Each winner receives an all-expenses paid trip to Japan.
Parts contestants were further challenged to identify genuine and non-genuine parts, while Sales consultants were quizzed on their product knowledge.
“Hino Australia’s National Skills Contest is reflective of our investment in developing and training staff, while challenging them to continually improve and keep up to date with the latest technology, all of which were contributing factors to us winning both the global Parts and Service Awards for the eighth consecutive time earlier this year,” said Steve Lotter, Hino Australia Chairman and CEO.
“Having a skilled dealer network is essential for the continued success of Hino Australia and allows us to showcase the proficiency of our staff in providing world-class service and knowledge to our customers.”
For the second year in a row, the Australia versus New Zealand Technical Challenge added another aspect to one of the most comprehensive skills contests of its type in the trucking industry.
Victory in the head-to-head Challenge went to Nathan Douglas from Truckstops Wellington, New Zealand who edged out Martyn Alexander from Newcastle Hino after completing a series of repair and diagnostic tasks over 30 minutes.
“After the results were tied last year, it was no surprise to see the Australia versus New Zealand honours so closely contested again this year,” said Lotter.
“Congratulations to Nathan on his win, but more importantly for demonstrating so well the skills that Hino technicians bring to the customer experience on both sides of the Tasman,” he said.
The event was held at Hino Australia’s Sydney headquarters and attended by VIPs including Lotter, and Hino Australia President and COO Sam Suda as well as Toshiya Shiozawa, Senior General Manager, Hino Motors Limited, and key Hino Australia fleet customers.
(Image: Kara Green Adtrans Hino Parts, Shane Curtain Sci-Fleet Hino Sales, and Mohammed Sharuk, Prestige Hino Service).
A family business spanning four generations, De Bruyn’s Transport runs, among its wide and varied equipment range, food grade, pneumatic and chemical tankers across the state of Tasmania. Data it produces from the telemetry system in its Mack Granites remains a critical tool for delivering ongoing operational efficiencies.