Prime Mover Magazine

Isuzu Power Solutions delivers national dealer training

Isuzu Power Solutions (IPS) recently hosted a series of training programs at Isuzu Australia’s training centre in Truganina, Victoria.

The IPS Dealer Training Program rallied participating IPS dealers from across the country to not only network, but also help familiarise themselves with new and existing IPS products, offerings and updates.

Matt Sakhaie, Head of Power Solutions, said the training sessions are an excellent way to get more Isuzu Trucks dealers up to speed with IPS products, whilst beginning to formulate targeted sales approaches suited to their geographical locations.

“We’re very excited to be offering this type of training across our dealer network,” said Sakhaie.

“This year we’ve developed an in-depth training course, including sales and market theory and practices, product updates, and role playing.

“These sessions allow the IPS department, based here in Melbourne, to connect and engage with our dealer network out in field.

“The aim is to offer our dealers all the support they need to marry the best IPS offering to their customers’ needs.”

IPS Sales Manager – Victoria, Tasmania and New Zealand, Rod Best; IPS Sales Manager – South Australia and New South Wales, Troy Lawson; and IPS Sales Manager – Queensland, Blair Hossel, led the training sessions.

IPS Senior Product Engineer, Nicholas Soitaridis, was also on hand to lend his expertise from a product design and development perspective, taking the dealers through product offerings and updates.

Devised to be more comprehensive than ever before, according to Isuzu, participants completed an intensive eight-hour program covering market and sales theory, software specification training and new product updates.

“Dealers were taken through new and existing IPS engines, power units and gensets, including two soon-to-be released power units from the 6-cylinder U&W range (362-532 hp),” Isuzu said in a statement.

“Additionally, new WebSupervisor software was showcased, which allows all Isuzu gen-sets (equipped with a PRO Controller panel) to be remotely controlled via any connected device.

“The software also works to monitor, log, store and mine data sent back from the operating engine—a key benefit for operators with multiple units operating in the field.”

Another area of focus within the training program was the Diesel Inquiry Assessment System (DIAS).

“Attendees were given a refresher course on how to best utilise this unique engine specification software to arrive at the best solution for the need at hand,” said Isuzu. “This session included a role-playing scenario to allow dealers to use the system to provide options and quotes to a theoretical customer.”

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