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Prime Mover Magazine

Top Isuzu Dealers Tie for National Award

The top selling truck brand in Australia for 29 years running, Isuzu Australia Limited has announced its awards for 2018. Winners were recognised across the categories of Sales, Service, Parts and the National Dealer of the Year.

With 50 truck dealerships across Australia the Isuzu Dealer of the Year had no shortage of candidates. A surprise result saw the honours shared between Mid Coast Trucks in Taree on NSW’s Mid North Coast region and Ballarat Isuzu in western Victoria.

A locally owned dealership, Ballarat Isuzu has been selling new and used trucks for over 25 years. Dealer Principal, Ian Deacon, who was repeating his victory in the same category the year before, was thrilled with being recognized as providing his customers with the highest level of service and support in 2017.

“With the high standard of all Isuzu Truck Dealerships around the country it is truly an honour to be recognised as one of the best two years in a row,” he said. “It is great to see that the ongoing dedication of the entire team at Ballarat Isuzu has been rewarded.”

Mid Coast Isuzu’s Dealer Principal, Tony Smith acknowledged the efforts of his team, citing a successful change in approach as he accepted the award.

“We’ve got some really good customer relationships, with ongoing referrals and repeat business,” he said. “We had a change of strategy with ‘speed to market’ a focus.”

Ballarat Isuzu also collected the award for the Best Sales Dealership. Suttons Trucks Armcliffe, located in Sydney’s southern suburbs, took home the award for Best Service Department. Mid Coast Trucks were awarded the Best Parts Dealership.

The awards were announced in Melbourne at the 2018 IAL national dealer meeting.

(Pictured in Image Ian Deacon, Dealer Principal, Ballarat Isuzu; Ms Hiroko Yaguchi, IAL Director and CEO) 

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