Australia Post announces 2022 leadership team

National mail and parcel carrier, Australia Post, has finalised its leadership team, as it looks to deliver for its customers, people, communities and stakeholders.

Group Chief Executive Officer & Managing Director Paul Graham said that he had finalised his new leadership team following his first four months in the job, following feedback from customers and stakeholders from across the network.

“We are on a journey to becoming a modern mail, e-commerce, digital services and retail business, and the new team will make that happen, along with our dedicated 64,000-strong team,” he said.

“At the heart of Australia Post are its people – and, together, we need to continue making Australia Post the best place it can be – where its people are safe, engaged and able to thrive in the work they do.” Graham said.

“My new team will be able to better position Australia Post to enhance experiences for its customers – wherever they are in the country, and every time they need our help – including through our Post Offices, customer care, delivery network and digital channels.”

Paul Graham, Group Chief Executive Officer & Managing Director who joined Australia Post in September 2021) will head the executive team.

It also includes Rod Barnes, Executive General Manager Network Operations (January 2016); Rodney Boys, Group Chief Financial Officer (May 2019); Sue Davies, Executive General Manager People & Culture (February 2015); Tanny Mangos, Executive General Manager Community, Sustainability & Stakeholder Engagement, who is a recent appointment along with Catriona Noble, Executive General Manager Retail.

They will be joined by Gary Starr, Executive General Manager Customer & Commercial (January 2016) and Leonie Valentine, Executive General Manager Customer Experience & Digital (January 2022).

The following functions and leaders will also report directly to the Group Chief Executive Officer & Managing Director: Amber Collins (Chief Marketing Officer), Ben Franzi (Group General Manager, Strategy and Simplification) and Nick Macdonald (Group General Counsel and Corporate Secretary).

“The new structure reflects Mr Graham’s commitment to ensuring Australia Post is delivering for its stakeholders, with a team that is well placed with the right skills and strategy to ensure the organisation fully meet customers’ expectations now and into the future,” Australia Post said in a statement.