A restructure skewed towards enhancing its innovation and operational efficiencies has been confirmed by Hino Australia.
The key organisational changes are in line with its customer-focused business plan according to the commercial vehicle manufacturer.
Recognising the critical importance of communications to customers and dealers, the company has established the new position of Marketing Manager and appointed Carley Aherns to the role.
In another move, Dean Simeon has been appointed to the newly-created role of National Dealer Manager after almost five years working in field sales management roles supporting some of Australia’s largest Hino dealers.
To enhance operational efficiency and customer service, a key element of the Hino Advantage program — the Hino Customer Care Centre — is now being managed by the Product Support division, alongside other business solutions including Capped Price Service and Hino Genuine Parts.
To support future initiatives within the Product Support division, Hino confirmed Sergio Bonvini had been appointed to the new position of Specialised Vehicle Manager.
Meanwhile Michael Foukkare has been promoted to the role of Technical Training Manager.
All changes in personnel were all effective from 1 August 2020.
(Image: new National Dealer Manager Dean Simeon).