Last mile delivery group calls for hundreds of new owner drivers

Massive growth in home deliveries has prompted an Australian-owned company to recruit operators.

A sudden spike in home deliveries has prompted an Australian-owned company to go on a large scale recruitment drive.

With new client partnerships locked in and further growth predicted, Australian-owned last mile delivery company ANC is calling for hundreds of new contractor owner drivers around the country.

It’s not just to meet demand for the Christmas rush.

ANC, which provides full-service last mile delivery, plus complex deliveries with assembly and installation, is preparing for an increase in deliveries of almost 50 per cent around Australia over the next three months – and they’re predicting further growth in 2021.

“ANC is growing, and we are looking for contractor drivers to grow with us,” said James Taylor ANC Managing Director.

“A continuing rise in deliveries throughout 2020 and a number of new client partners using our last mile services means we currently need at least 250 new owner drivers to help meet the increased demand. And unlike some organisations, we’ll be keeping our drivers beyond the festive season.”

During September, ANC experienced 58 per cent growth in delivery numbers compared with January. Some of the brands ANC works with have even experienced 700 per cent growth.

“COVID-19 has changed the consumer buying experience, with more people getting goods delivered,” said Taylor.

“We’ve seen a huge increase in whitegoods, such as fridges and freezers, plus desks and chairs from our furniture clients due to more people working from home. And in addition to the big and bulky items, consumers are having items delivered they would previously have picked up themselves,” he said.

“ANC specialises in the last mile customer experience. With more and more consumers purchasing online, our delivery professionals are the only human interaction they will have with their purchase, which means it has to be a great experience. We provide specific training, leading-edge delivery technology and communication, in addition to a loyal team to support our contractor owner drivers. Their success is our success.”

Taylor says while ANC needs drivers who specifically have commercial vehicles such as utes, vans and trucks, it also offers a ‘try before you buy’ option, whereby drivers can rent a vehicle through agencies like Budget to experience what it’s like working with ANC as an owner driver.

“We have been actively recruiting since COVID-19 changed everything, welcoming onboard many people doing career transitions. To be a delivery professional with ANC you need an excellent driving record plus experience in customer service,” he added.

“We have owner drivers joining us from various sectors including events, hospitality, the airline industry, removals, real estate; we even have a former stonemason who switched careers. The common themes are men and women wanting to secure their income in a people facing role, with the independence of being an owner driver with the backing of ANC – and not to be stuck behind a desk.”

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