A new UD Trucks Australia Vice President of Sales has been named by Volvo Group Australia.
Lauren Downs will will take the reigns from 1 May, 2020, replacing Mark Strambi following his decision late last year to retire.
Downs comes from Volvo Bus Australia where she currently serves as General Manager.
Prior to that she worked as a Sales and Marketing Coordinator before accepting a role as Global Sales and Competence Development Manager at Volvo Headquarters in Gothenburg, Sweden.
She worked as Commercial Development Director at Volvo Bus East Asia based in Singapore up until 2017 before returning to Australia.
Volvo Group Australia President and CEO Martin Merrick said the experience Downs had garnered at Volvo Bus put her in a position to succeed at UD Trucks Australia.
“Lauren has had brilliant success with Volvo Bus in a time where they have been the market leaders in the country. I am looking forward to Lauren bringing this success to the UD team,” he said.
During her time at Volvo Bus, Downs cultivated an interest in hybrid and electric vehicles, knowledge that Volvo believes will hold her in good stead in the coming years leading UD.
Downs noted that customer success was a passion of hers as she looked ahead at her new role.
“I am extremely excited to start working in the UD team, and continuing the brand’s journey to strengthen the partnerships with our customers, further leverage the strength of the industry
leading national dealer network, and ultimately deliver the highest possible customer experience," she said in a statement.
"In particular, it is undoubtedly an exciting time to join the UD brand with the new products coming to Australian roads soon.”
These include the new UD Croner and Quon 8x4.
It is understood that her prior knowledge of the Volvo Group Australia Dealer Network was also considered a major advantage in helping UD deliver what it values as a premium customer experience.
(Image: Lauren Downs UD Trucks Australia Vice President of Sales).