Subject to Change

A leading player in the Australian and New Zealand collision repair industry is growing its Heavy Motor Division to meet the needs of an ever-expanding transport industry.

Over several years, AMA Group has grown its Australian Heavy Motor (Truck and Bus) Repair Network, comprising top-shelf heavy vehicle repairers in its Heavy Motor Division.

COVID-related restrictions have seen the company change the way it does business in recent times, and Darren Wales, AMA Group Heavy Motor Division Executive General Manager, maintains that change, when embraced with gusto, is one constant that can be relied on to promote business growth and success.

“Change is the only way we can improve ourselves and our environment,” he says. “Change is what distinguishes those who do not want to embrace it from those who do.”

Having fulfilled various roles at senior management level in the truck repair industry for more than 30 years, Darren stresses that never in his professional career has he encountered so many obstacles as in these very trying times.

Despite this, he asserts that his team of dedicated staff has accepted the challenges at hand and worked through them with a willingness to change and adapt that he has found, quite frankly, astonishing.

Frame and chassis alignment in progress.

“The more I am involved with AMA Group, the more I realise what a tremendous team of people we have around us,” he says. “Growth in the Heavy Motor Division is something that management and the Board are committed to. This will ensure we serve the interests of our trusted clients and supply partners, now and into the future.”

Darren says the company has made some fantastic appointments in recent times – including new Board members and executives in the senior leadership team, who bring a wealth of knowledge to the Group. With a focus on governance and delivering outstanding service, he says, the new team is extremely excited about what the future holds.

According to Darren, AMA Group’s Heavy Motor Division is now the prominent leader in the heavy vehicle accident repair sector, with nine dedicated repair facilities around the country to serve the needs of its clientele.

“With our acquisitions, we have concentrated on large, well-equipped companies to ensure the expertise, knowledge and correct repair procedures are rigorously followed when repairing our clients’ tools of trade,” Darren says.

Staff consult the maintenance schedule.

“We need to ensure safety standards, repair quality, timeliness of repairs and Advanced Driver Assistance Systems requirements are all met when undertaking works of varying magnitudes from major collisions and rollovers to minor bumps and scrapes.”

Darren adds that AMA Group has strong relationships with all major insurers, which means repair work can be quickly assessed, quoted, and completed on a range of vehicles including trucks, trailers and buses; and getting them back on the road as soon as possible.

“I am looking forward to seeing how the next chapter for the AMA Group unfolds,” he says.

Darren Wales.
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